We build our business by being boots-and-all about supporting our customers. They depend on us for our expertise and we are dependent on them for growth. It's a great partnership.
No Long-term Contacts
We design our support agreements to fit your business needs. We want an enthusiastic and enduring partnership with you. It should endure because we're providing what you need, not because we trapped you in small print.
We have a tech on call at any time of the day or night to fix IT problems. When your business can't stop, we don't either.
Finally! No more back and forth with your 3rd party technology vendors. Skyhawk will manage the relationship with these vendors to ensure you are not in the middle of “finger pointing” between vendors.
Managed IT Services
We provide managed services for those companies that don't want to hire an IT department. We remotely manage your networks and run, test and restore back-ups. We run proactive, daily checks to ensure your IT systems are running as expected and we fix any errors we find. It's the same service that an internal IT team performs but without the overheads.
Our IT support staff have qualified at well-established tertiary organisations. We have more than 20 years of combined experience in the IT industry. It helps too that we live and breathe this stuff and have real enthusiasm for the work we do.
Easy Finance & Leasing Options
Sometimes it makes sense to lease IT equipment and services. IT Works' leasing options spread the cost over time rather than inflicting a sudden hit on your cash flow. IT Works gives expert advice on what equipment and which level of service is suited to your work so that you lease only what you need.